About Us

FMSI builds technology that helps banks and credit unions run smarter branches.

What We Do

Our platform, FMSI OneCX, combines appointment scheduling, lobby management, staffing analytics, and scheduling tools into one integrated solution.

We’ve been serving financial institutions for over two decades. Our tools are used by organizations across North America to reduce lobby wait times, streamline operations, and create better customer experiences. We work with forward-thinking teams who want real results, not more complexity.

Our Approach

• We focus exclusively on financial institutions
• We work closely with you to understand your operational challenges
• We build tools that are intuitive, practical, and fast to implement
• We believe in ongoing support and customer success

EXPERTISE

Our Leadership

Sean Wright

VP Operations

Travis Gollaher

VP Customer Success

Richard Huey

VP Engineering

Ryanne Mayers

Head of Product

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Discover our Products

The FMSI OneCX Platform brings together everything you need to manage appointments, lobby traffic, analytics, and staff scheduling, all built specifically for financial institutions.

Whether you’re solving for a single branch or an entire network, our tools work together to streamline operations and improve your customers’ experience.

GET IN TOUCH

Contact

Want to see how FMSI could work for your organization?
We’ll walk you through a live demo tailored to your goals.